In 2003, Three was established as a provider of internet and telecom services. Those who would like to contact Three customer service can do so by calling 0870 280 2383. The head of this company is David Dyson, and Three is based in the United Kingdom. In addition to 3G and 4G services, the company also provides several mobile devices to consumers. They operate an independent network infrastructure. With authorization from Orange Network, the company also provides 2G services to the users who need them.
Three Customer Services – Contact Methods
According to numerous resources, this provider is among the best in the United Kingdom due to the fact that it has the capacity to cover at least 97% of the country’s internet and telecom demand. To meet demand, 3 mobile contact is available via several methods. For those of you who need the help of Three Customer services, it is possible to contact the customer support line at 0870 280 2383. Company representatives are trained in responding to a diversity of topics including:
- Getting Started & New Service
- Device Assistance & Instructions
- Ordering Devices
- Tracking Order Shipments
- Service & Product Complaints
- Accessibility for Service
- Upgrading to New Devices
- Reporting Lost or Stolen Devices
The hours of operation on Monday thru Friday are 8am to 9pm. On Saturday and Sunday, 3 mobile contact can take place between 9am and 8pm. In addition to contacting the company during those hours, customers may also submit a request through email via the Three website or solicit assistance via social media communications.
Three Support for Phones & Tablets
Three currently offers numerous devices, which include tablets and mobile phones from top brand names like Microsoft, Apple, Sony and others. These devices may be ordered online via the Internet store or by phone when calling Three number 0870 280 2383. Once the device has been ordered, customers can track their orders by clicking on the tracking number that was provided to them via email. Or, in some cases, the individual may want to contact the customer support representatives by phone for a current status of their shipment.
Current subscribers who want to upgrade their devices should review their contract for eligibility. Eligibility is determined by the contract end date. To obtain upgrade dates and associated information, customers can contact Three by calling 0870 280 2383. Subscribers may also use Three’s app on their android device or by signing into their M3 account to review this information. New devices can be purchased at any time, but may be offered at a greater cost if the time has not yet come to upgrade per contract terms and conditions.
Top Ups and Three Mobile Customer Support
Three offers several ways for their customers to keep their services topped up and functioning. Some of the most common options include signing into the customer’s MP3 account and saving payment info for monthly payments, by calling Three customer service at 0870 280 2383, or via a number of select cash machines. Further, prospective customers and customers alike can contact Three for assistance with signing up and making payments on their account.
Three’s Mobile Contact for their Mobile Plans
Customers have different options available to them when they are electing to choose a new phone plan or if they want to make a change to a different plan. The choices that are available include Pay As You Go (no contract) or Pay Monthly (contract). There are also SIMS plans available. Pricing for various plans include minutes, data and text message variations and they can be ordered without having to purchase a new device. For questions and other issues regarding these plans, you can contact Three at 0870 280 2383.